Feature Short Codes

Use the following shortcodes on your CloudPBX phone to set up various features from your handset instead of logging into the CloudPBX.

Wherever you see ‘xxx’ below, this refers to a number you enter:

Popular codes  

*55                  Access Voicemail Portal

*88                  Group Pickup

##                   Perform a ‘blind’ transfer to another number (if not disabled)

#0                   Perform an ‘attended’ transfer to another number (if not disabled)

Mail  

*55                 Access Voicemail Portal

*99                 Voice Portal Menus

Forwarding and Locate me

*72xxx           Call Forward Always Activation

*73                 Call Forward Always Deactivation

*92xxx           Call Forward No Answer Activation

*93                 all Forward No Answer Deactivation

*90xxx           Call Forward on Busy Activation

*91                 Call Forward on Busy Deactivation

*561xxx         Enable and Set ‘Locate Me’ Number 1

*571               Deactivate ‘Locate Me’ Number 1

*562xxx         Enable and Set ‘Locate Me’ Number 2

*572               Deactivate ‘Locate Me’ Number 2

*563xxx         Enable and Set ‘Locate Me’ Number 3

*573               Deactivate ‘Locate Me’ Number 3

Do not disturb and Privacy options

*78                Do Not Disturb Activation

*79                Do Not Disturb Deactivation

*30                Caller ID Blocking Activation

*31                Caller ID Blocking Deactivation

*77                Anonymous Call Rejection Activation

*87                Anonymous Call Rejection Deactivation

*60xxx          Selective Call Rejection (Blacklist) Addition

*80xxx          Selective Call Rejection (Blacklist) Removal

*65xxx          Make a call with Caller ID visible

*67xxx          Make a call with Caller ID blocked

*32               Anonymous caller screening Activation

*33               All callers screening Activation

*34               Call screening Deactivation

Remote callback/dial-tone options

*94xxx       Remote Dialtone Service Number Addition

*95xxx       Remote Dialtone Service Number Removal

*96xxx       Remote Call-back Service Number Addition

*97xxx       Remote Call-back Service Number Removal

*98xxx       Remote Access Authorisation Pin Setup

*98             Removal of Remote Access Authorisation Pin (Trusted ANI only)

Auto Attendant options

*22             Record your auto attendant message/menu for callers

*23             Playback your auto attendant message/menu

*24             Activate the auto attendant service on your line

*25             Deactivate the auto attendant service on your line

Conferencing options

*40             Activate conferencing for my number (turn into conference room)

*41             Deactivate conferencing for my number

*42             Access your own conference room

Group Pickup options

*88           Group Pickup

*89           Directed Group Pickup

*89x         Directed Group Pickup (with specified pickup number)

Other options  

*61             Call Waiting Activation

*81             Call Waiting Deactivation

*69             Call Return (Call back your last caller)

*66             Last Number Redial

*51             Who last called me?

*37xxx      SetAuthorisation Pin Code

*37            Remove Authorisation Pin Code (no digits after *37)

*74x           Program Speed Dial 8 (x can be 2-9)

*52            Toggle to activate/deactivate CloudPBX voicemail system

*54n          Set Call Diversion Timer where ‘n’ is number of seconds

Feature codes during a call

##             Perform a ‘blind’ transfer to another number (if not disabled)

#0             Perform an ‘attended’ transfer to another number (if not disabled)

*1             Start/Stop a manual recording of a call (if not disabled)

*0             Disconnect from a call

 

Some devices may use * to access internal functions. Usually, if this is the case, there should be a bypass code available.

For example, the Fritz!Box family of devices require *# to be dialed first, so to dial the voicemail code it is *#*55.

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