Caller ID (CLI) and Call Privacy

Caller ID (CLI) and Call Privacy

Info
By using our Cloud PBX you have the option to show, block or showcase your business main number when making outbound calls.

Content

Caller ID Privacy Options
By using our Cloud PBX you have the option to show or block your caller ID (also called Calling Line Identification CLI) with your outbound calls.

Quick Guide

Step 1: Set your Caller ID privacy

  1. Log into https://portal.techconnections.co.nz/ > Voice tab and select the number you want to set up Caller ID privacy on.
  2. Select Outgoing Calls > Caller ID and Privacy.
  3. Click to select your preferred options.
  4. Select Save settings to update.
 
Caller ID Settings Options
Use any of your account numbers as the outgoing Caller ID. For example, if your main number is 092420000 but your users numbers 092420001, use       Select the type of Caller ID to present as 092420000 as the CLI. 

Notes
If you set a Caller ID to be presented on Outbound Calls then this will force all outgoing calls to use that Caller ID including any diverted/forwarded calls.

NB – In order to present a number that is not on our Cloud PBX we need to verify that you are the legal entity and owner of the number you wish to present.

Step 2: Caller ID Settings
  1. Log into https://portal.techconnections.co.nz/ > Voice tab and select the number you want to set up Caller ID on.
  2. Select Outgoing Calls > Caller ID and Privacy
  3. Choose, type of caller ID, number from account or non-account
  4. Click Save settings to update.

    • Related Articles

    • Presenting Non-Tech Connections Numbers for Outbound Calls

      Non-account numbers can be presented on outbound calls, though by default, the caller ID is your number supplied by CloudPBX provider. Subject to verification that you are the number(s) owner. To verify a number that was not provided by CloudPBX ...

    • Outbound Trunking

      Outbound trunking is a feature that allows you to present other direct dial-in (DDI) numbers as Caller ID on your registered trunk relieving phone administrators the onerous task of individually registering large blocks of numbers to preserve CLI. ...

    • Caller ID and Call Rejection Options

      This feature helps you identify your Inbound caller’s CLI and set any call rejection options. Quick Guide Log into https://portal.techconnections.co.nz/ > select the number you want to use Caller ID & Rejections. Select CloudPBX > Inbound Calls > ...

    • Call Setup API

      Tech Connections offers a basic call setup API which allows a user to setup a phone call between 2 phone numbers using a simple web query. The 2 phone numbers do not need to be on Tech Connections network, however if this is the case please be aware ...

    • Call Transfers

      By using call transfer you can easily transfer your current caller to another person.Dial #0 for an attended transfer – this is where you can announce the caller and retrieve the call if it is unanswered. Dial ## for a blind transfer – where the call ...