Is there a contract for my services?
There is no contract for all of our toll-free plans or webhosting* but we do require 30 days notice to cancel these services.
Our mobile plans currently have a minuim contract period of 12 months from the date the plan was activated.
Microsoft 365 plans have a contract period of 12 months per licence from date of activation.
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Understand your first bill
You'll receive your first invoice on the 1st of the month after you join Tech connections and the bill will be due on the 10th of the month. You'll pay in advance for the phone line, internet, and mobile services and in arrears for any variable or ...
Billing Feed and CDR collection Processes
There are 2 ways of fetching billing records/call detail records (CDR) from the Tech Connections platforms. The first method is by utilising our Billing Feed Web Service which is available for all Tech Connections accounts. The second method is a ...
Automatic Top Up and Automatic Payments using a Credit Card
Automatic Top Up Setting up auto top up functions gives you the ability to have control over your billing account. Using Tech Connections Internet you have four functions that you can enable to make sure you are always on top of your account. Top Up ...
Account Notification Settings
Our Account notification feature helps you keep on top of your accounts balances with a variety of low account credit notifications. Customize your individual thresholds such as minutes remaining, dollars remaining. Quick Guide Log into ...
Adding Credit using a Credit Card
Adding Credit Adding credit to your account is easy. You can save your credit card information with in the Portal, to make making a payment even easier. Quick Guide Log into https://portal.techconnections.co.nz/ Select Account > Payments Click Add ...