When the fibre network is built to a site, a clearance letter can be a very useful document as it’s often required for resource consent purposes.
Keep reading to find out when you can get your clearance letter from Chorus and what else is involved when, including land title plans and easements.
When can I get a clearance letter?
Before we can request a clearance letter, there are a few requirements that need to be met:
- You’ve agreed to the Ben Knows quote and we then sign the Chorus New Property Development Contract and issue payment to Chorus.
- Chorus has completed the work outside the development boundary.
- Any work required inside the development is completed and you supply satisfactory as-built documentation to Ben Knows.
- The draft or final land title plan is supplied and easements are shown (where required). This is explained further in the next sections.

The clearance letter will be issued for the number of connections that Chorus have agreed to complete.
That's why it is important to ensure you split up your request into different stages if you know the delivery time frames will be different.
If your requirements change and you can only complete some of the sites initially, let us know as we may be able to request a variation to the contract to split the project up to align with your new timings.
What is a Land Title plan?
Once all existing and new network has been identified, your surveyor will draft the land title (LT) plan. An LT plan is a survey plan for the land on which the development is occurring, in accordance with all statutory requirements, outlining the dimensions of all legal land parcels and any covenants or easements.
You can email the draft LT plan to us as soon as you have it ready. It is a requirement that we can view this document prior to requesting the Chorus clearance letter.

An example plan is attached to this article
What are easements?
Easements are required where the Chorus network, whether existing or new, crosses over private property that you or the future property owner doesn’t have sole authority over. For example, where any part of the Chorus network is installed over shared land, such as Right of Ways cross leases; or if any of their network is installed through one lot to service a different lot, then an easement will be required. The aim of an easement is to protect Chorus access rights for any maintenance and/or upgrade needs.

- An easement must be: noted in either the Memorandum or Schedule of Easements
- Made out as an Easement in Gross in favour of “Chorus New Zealand Ltd” for the “right to Convey Telecommunications”
- For an area of 1.5m either side of the Chorus network, unless otherwise agreed
How do these easements get lodged with Chorus?

If there are easements, your solicitor will need to complete the Authority and Instruction Form and Easement Instrument form that is attached to the bottom of this artical.
Once these two documents are ready, you need to send the following information to Ben Knows:
- Your solicitor's details (firm name, email and contact numbers and address)
- Subdivision Survey Plan
- Land Title Plan
- Authority and Instruction form (completed by your solicitor)
- Easement Instrument form (completed by your solicitor)
- Current title record
We will submit these to Chorus on your behalf and will pass on the fees below + a 15% admin fee if this hasn't already been included in our pre existing quote for managing the fibre at your site.
The completed documentation will be emailed back to you within seven working days of submitting the required documentation to Chorus.
A processing fee for the easement of $475 (+GST) from Chorus +15% from Ben Knows.
There is also an option for urgent processing within 3 business days for $750 (+GST) +15% from Ben Knows.

The Easement in Gross requirement may be waived in certain circumstances. If there is an existing easement and the completed stage will be made up of three lots or fewer, you can ask us to review the easement requirement. We will need to get in touch with Chorus before we complete our designstep, and we’ll let you know if they agree to waive the easement requirement.